Our reservation process is very simple. Select or enter the desired city, enter the dates of arrival and departure, and enter the number of guests. Click the Search Available Hotels (for only hotels which have vacancies), Search for Vacation Rentals or the Browse All Hotels (all hotels in a city regardless of vacancy) button. You could also search by a specific hotel name within a city.

A list of hotels or vacation rentals will appear on the screen. For more information, click the name of the property or the Info link.

• After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the Book It button on the right side of the screen.
• After you have selected your desired room type, you will be taken to a "Secure Reservation Request" form. Then you will need to review the "Reservation Information" and fill in the blanks on the "Guest Information" section. Be sure your name and email address are spelled correctly.
• After you fill out all of the needed information, press the "Submit Reservation" button.
• If further correspondence is necessary prior to confirming the reservation, a Customer Care agent will reply back to you with an email within 2 to 4 hours.

What about the Special Internet Rates?
Because of the large number of lodging reservations we process, we are able to negotiate special rates with the properties. We guarantee our Special Internet Rates are the lowest you can find. To secure your reservation at this low rate, we require up-front payment with your credit card. This ensures you have a room when you arrive so you are not "bumped" or "overbooked." 

Booking a room marked as a Special Internet Rate gives you both savings and security. You can't beat that!

Rather make your Special Internet Rate reservation over the phone?
Call toll free in the US or Canada: 1-800-780-5733... or in Europe: 00-800-11-20-11-40!
When calling this number to reserve a room, please refer to the following discount code: 79585 in order to ensure the lowest possible discount rate. 

See Hotels with Discounted Rates for a list of some of the participating hotels.

Is it safe to use my credit card?
Yes. We take this matter very seriously. To ensure your security, Interactive Affiliate Network utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.

Is the room rate per person or per night?
The quoted room rate is per room per night. The rate will reflect the number of persons you entered on the Search Form. It is for one person if you selected one person and it's for two people if you selected two people.

Confirming a Reservation

What happens when I make a reservation?
Reservation requests will result in a new screen showing an Itinerary Number, which should be kept and used with any future correspondence with Interactive Affiliate Network. You may also be quoted a Confirmation Number. Additionally, all reservations will be followed up within 2 to 4 hours with an email using the same Itinerary Number and, if available, a Confirmation Number.

How do I check on my request for a lodging?
You may view your reservation using the "View/Cancel Reservation" link. Always feel free to contact us with any inquiries regarding your request. For fastest service, please include your "Booking Number" which you will receive after you submit your booking.

I don't have long to wait for a confirmation. What can I do?
Typically, most hotel reservations are made in real time and your confirmation should only take a few seconds. You will be notified of the status of your reservation within 2 to 4 hours. However, there can be delays. In such cases, you will receive an email from us without a confirmation number. When we receive the confirmation number from the property, it will be emailed to you.

When will my reservation be at the hotel?
Special Internet Rates: Your name will not appear at the hotel until 72 hours before your arrival date. Rest assured, the room is booked; however, the hotel just does not know that you will be the person staying in it.

Additional Rates: It takes a minimum of 24 hours before your reservation details reach the lodging's computer system. Rest assured, the room is booked; however, the hotel simply has not entered your details into their system yet.

Once I have made my reservation, will I receive any written confirmation from the hotel?
No. The email confirmation you receive is all you will need. It displays your Itinerary Number, the hotel information, the rate, confirmation number, and the hotel's cancellation policy.